Can’t queue or stuck connecting to the lobby
The queue button does nothing or times out.
Try these in order
- Check Riot’s server status for known issues.
- Log out, close the client, and log back in.
- Restart your router and turn off any VPN.
- Repair the game from the Riot Client settings.
Still broken? Restart your PC once more, then contact Riot Support with your logs.
More basic problems
- BasicGame won’t start after champion selectThe loading screen never appears after everyone locks in.
- BasicClient not responding, stuck loading or can’t log inThe client freezes, loses its connection or hangs on the loading screen.
- Basic“Vanguard session is initializing” won’t go awayLeague is waiting for Vanguard to finish loading and never starts.
- BasicRiot Client won’t openNothing happens when you start the Riot Client.
- BasicBlack screen after loading into a matchThe game runs but you only see black.